Reviews from our Plumbing Customers in Peachtree, Newnan and the Surrounding Areas

Brian Anderson

“I woke up to every homeowners disaster…. a leak in my finished basement that I couldn’t find. 3-4 inches of water on the floor – all I could think of was how much this was going to cost me! I cleaned everything up, turned off the water, and called a plumber.

I actually tried to call a “solo” contractor first. I couldn’t get the first two I called to answer the phone! I then called the only “big name” reputable plumbing company I had heard of here in Peachtree City – Fitzgerald Plumbing. The receptionist was nice, efficient, and had a 2-person team here in 45 minutes. They were here about 1.5 hours — I paid $197. The service was excellent – both on the phone and with the techs. I couldn’t be happier with this company!”

Ed Manuel

“Fantastic service. Scott the Technician was amazing. Explained the problem and our options. I had a leak on my water line. For what the leak detection “experts” from Atlanta wanted to charge to just locate the leak, Fitzgerald & Sons located the leak & fixed the problem!!! Ended up costing less than half of what I thought I would have to pay. I HIGHLY recommend them.”

blondeboudicca

“Friday afternoon and my main water connection to the meter blew. Yikes, my water (the paid for side) was gushing down the street! First call to Newnan Utilities, they were super nice and had the meter cut off within 15 minutes. Excellent. Now I have no water and it’s the weekend.

Called Fitzgerald and Cindy answered. She was very nice and managed to arrange for service first thing Saturday morning. The fellas arrived about 8am and had me back in service in a snap! The cost was very reasonable. The guys were friendly, professional and a pleasure to deal with. 5 star service all around.!!!!!”

Alan Ferguson

“My name is Alan Ferguson and I own a Peachtree City HVAC Company (Ferguson Heating & Air). My company continually refers people to Fitzgerald Plumbing for their plumbing services. In fact, I have used Fitzgerald Plumbing on several occasions, for new installation and for repairs. I find them to be very knowledgeable and professional. They have the experience to tackle any kind of situation and to complete it in a timely fashion with quality workmanship. They also leave the job as clean as or cleaner than when they got there. I highly recommend Mike Fitzgerald and his well-trained installation and service people.”

So very appreciative!
So very appreciative!
Leslie Dyer

Dear Mr. Johnson,
Just a note to express my sincere appreciation for your quick response and exemplar care on the matter of my daughter and son-in-law’s broken pipe flooding of their basement. Turned out to be approx 400 gallons of water…you guys are the BEST. When my daughter Lauren called me in tears..all I said was call FitzGerald Plumbing!
So very appreciative!

Great Job!
Great Job!
Janice Peterson

Rodney and Anthony were very prompt, polite, and did a quick job plus they cleaned up nicely afterward. I solute these two

Excellent Customer Service
Excellent Customer Service
Kevin D. Wright

Yesterday, February 11, 2013, I called your company to have a plumber come by to my home and fix a clogged drain. I had water all over my basement floor and I was stressed. The lady who took my call was very courteous and she told me a crew would be here soon. Scott and Luke showed up when they said they would be here and got right to work assessing the problem.

Over the course of the next 9 hours, I watched Scott and Luke go about their job and repair the clogged drain. Scott was very thorough in his communication with me. He let me know exactly what they were doing and why they were doing it. Luke busted his tail the whole time. It was cold, raining and dark. I don’t think the conditions could have been much worse. I have seen a lot of plumbers do their work. Until yesterday, I had never seen a plumber hanging upside down, in the dark, in the rain, in a hole that was rapidly filling up with mud and water- and all the time keeping the pipes clean, fitting and gluing the joints. It was truly an amazing thing to watch. These guys were cold, wet and probably hungry but they stayed with it and got the job done in a very professional manner.

I think that all too often customers are more than willing to bad mouth and find fault. What we seldom do is take the time to give recognition and praise when we receive outstanding professional service. I am guilty of that myself. I have used the services of FitzGerald and Sons on several occasions over the years. I will say without a doubt that your staff has always provided top notch service and treated me fairly. Scotty is another fine professional on your team. He does the best sweat fittings that I have ever seen. You have a great team of folks working with you. I am certain that you are proud of them. I hear people say that Americans are too lazy to do hard work. That is not what I saw yesterday when Scott and Luke were at my home. When I have a plumbing problem, I always know exactly who to call. I recommend FitzGerald and Sons to anyone who tells me they need plumbing work.

Linda

All the times I have dealt with your company, everyone has been so nice and professional and I truly enjoy working with you!

Karen

Dear Sir,
Just wanted to thank you and your technicians again for your great work. On Monday the 12th I discovered a leak in a pipe in our basement and called your office. Rusty and Andy came out around noon and checked to see what the job would involve. The water leak was found to be inside the wall and involved removal of a cabinet to open the wall – approximately a three-hour job.

On Tuesday Rusty and Chris came out to repair the leak. The work was performed in the time they had estimated, and they were able to replace the cabinet perfectly! They cleaned up when the job was completed, and there are no leaks!

Many thanks for capable, professional people who do excellent work!

Stan

Terrific, Excellent service! I really appreciate your quick response and GREAT technical plumber!!

Mr. and Mrs. Roxolari

Dear Mr. Johnson,
I would like to take this opportunity to tell you how pleased we are with the work done in our home last week and also to tell you what great men did the work. The went out of their way to make everything much easier for us and in some instances went (as I told them) “above and beyond their call of duty”.

They were professional but friendly and careful in moving some of our belongings and generally making the whole thing a LOT less disruptive for us.

Thank You!

Keep up the great work!
Keep up the great work!
Mrs. Sheets

Shawn and Jimmy were marvelous!!! They were very thorough and gave all the options and the one I went with worked. I am very pleased!

Greg Marlen

Thanks for all the understanding and the help in working through all of this. Scott, Shannon and yourself were a huge help with this. Pass along to your boss that your team should get a bonus for how the three of you handled us as a new business partner making a solid foot in the door for our future business with FitzGerald Plumbing. As we grow and our needs for having future plumbing installed in our product as we build it has your company’s name all over it. I am looking forward to working with everyone at FitzGerald for many years to come.

It was a pleasure to move into the area and know that we have a reliable source for plumbing available to us. I cannot say that for other trades in the area.

Judith Rook

To Whom it May Concern:
In December, 2013, the main water line from the street to my house broke. My neighbor recommended your company and my son-in-law did as well. Two of your employees, Drew and Rusty, came to my house and did all the necessary work. The weather was bitterly cold and of course, the Georgia clay was harder than ever. Both men were respectful and polite.

This past week, I called your company again, this time the problem was with my leaking hot water heater. I needed to buy a new one and have it installed and the old one taken away. Two employees, Tommy and Drew, came and did the work with attitudes of respect and politeness.

After the job was complete, I spoke with Tommy about a problem with an upstairs tub. He gave me information about your company taking out and putting in a new tub. I hope to do that, along with a new sink, next year.

My experience with FitzGerald & Sons Plumbing Company has been positive and I will recommend your company when asked.

Janet Cooper

I am writing this letter to let you knwo about my experience with your service tech, Scott Ard.

He came to my house yesterday to investigate a plumbing problem that I have been having. It was my first experience with your company, and Mr. Ard has insured that I will call your company again. He was thorough, efficient and thoughtful enough to explain everything he was doing before he did it. I had a lot of questions and he was patient to answer them all. (I also had my 4 year old granddaughter at my house at the time, and he was patient with her as she felt it necessary to follow him around).

I have lived in this house for 20 years and have had several bad experiences with plumbers. I was hesitant to call another one, but Mr. Ard has changed my mind. I will definitely call again if the need arises. Good service is hard to find and I think it should be commended when it is found.

Thank you.

Letter of Appreciation
Letter of Appreciation
William A. Fountain

Before calling your company I went on the internet to determine what company to call to solve my plumbing problem. You stood out above all of the rest. Scott not only solved my problem but determined what was causing the problem. The septic tank was not leveled properly and didn’t have the proper fall through the tank. Now that I know what the problem is I will know what to tell the technician the next time.

I didn’t want to let the opportunity pass without thanking Scott and your company for an outstanding job. The next time I need a plumber I know who to call and will certainly recommend your company to others.

One Satisfied Customer

Dear FitzGerald & Sons,

I would like to thank you for the outstanding service your company provided. Your men worked so hard and finished in a timely manner. I will be recommending your services to family, friends and co-workers.

I would especially like to commend the young man who was helping your plumber on my job. I believe his name was Drew or maybe Andrew. He worked very hard and was able to problem solve before your plumber, at one point. The guys had a hard time with a tool or fitting. The young man recommended a certain size tool or part, to your plumber, that assisted in finishing my job. This young man was very respectful and hard working. He seemed very focused and eager to learn. He asked a lot of questions while jumping right in to work. Also, I never seen either of the guys text or talk on the phone while on my job. That’s a rare find these days! The young man will go a long way with your company. Be proud, FitzGerald & Sons!

Kim Powell

FitzGerald & Sons,
Than you so much. Every time I have to call your company someone always comes out quickly and I really appreciate that. Everyone from your company is always prompt, professional, and they always keep me informed as to what needs to be done. Your company has done a lot of work on this house for us and I can’t begin to tell you how grateful I am to them and your company. I will always refer you to everyone who asks where to find a good plumbing company.

Thank you again!

Kathy

Hey Mike,
Just wanted to let you know what an awesome job Johnny & Jimmy did on re piping my home. They were truly professional and not once did I hesitate leaving them alone to continue their work.

Thank you so much and I hope you know what good employees you have in these men.

Great Job!
Great Job!
William Bonner

Very Pleased!

Great Job!
Great Job!
Gerald

Very Pleased! Matt and Chris were very nice to work with and I appreciate you working me in.

Barbara

I am very impressed with Anthony and always impressed with your technicians and want to know where you find such good guys!

Great Job!

Tony

Thanks Scott and Luke- great job and thank you!

Steve Warren

Gary and Shannon,
Shawn and Jimmy did an excellent job. They listened to my needs and communicated well, installed everything neat and clean, remained diligent through the install, and were courteous and professional. I just wanted you to know.

Steve and Sandy Newsam

We want to thank the two guys who helped our son yesterday who was broke down on the site of I-85. I hope you see this note of appreciation, as we realize you did not have to turn around and go back to help him. We will be keeping your company and number in mind when we need services such as these!!

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